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News letter

As we move into the Spring, away from short cold days, we move forward with new Clients and families. We are pleased that our reputation, for our service time keeping is spreading and we are receiving many referrals based on our efficiency at keeping to the times that clients want and need. Time keeping is an essential part of the service we offer - we cannot and will not let our clients down, hap hazard time keeping causes distress and confusion.

We also continue to monitor our clients closely with regard to their diet/ nutrition and well being; we work closely with family members and the GP. The close relationship between all of our staff ensures that all concerns are discussed and continually checked; no Client is unknown to any of our Carers.

Any new Clients are introduced to our Carers, no service call is unknown to any of our staff; the constant group communication ensures that everyone is aware of a Clients needs or changes to their care package. We are still able to offer 24 hour Care to those that need it, with a reliable hard working team of 24/7 Carers, who are experienced in many areas, dementia, disabilities and frailty.

So from just a morning call to assist someone to start their day, to 24/7 Care, Hartley Locums can provide a tailored service specific to ones needs.

Eva Porter

Recent Reviews:

Excellent Care, cannot speak highly enough of this Care company. So professional in everything they do , they go above and beyond to make life so much better for others , thank you for the help support and peace of mind.

"Friendly caring and reliable staff, very accommodating to individual needs"

"Just wanted to update you that I went to see the above client today, and he is very pleased with the care he is receiving from Hartley Locums. The first thing they do is make sure he is comfortable and they will not leave until they are satisfied that he is happy and settled. He said that moving agencies has made all the difference and he now has a shave three times a week. Positive feedback, many thanks

"How can I ever thank you and your super team enough for giving me such a perfect Birthday. It was such a huge surprise and all the food so delicious, the great atmosphere of enjoyment and affection in every way. I am indeed blessed to have such good people looking after me, and it is your example and leadership that sets the standard. You are all so patient with me and ponder to all my likes and dislikes. I can only say Thank you, thank you, thank you. I hope when you are my age there will be good people like you, to look after you.

"Eva, and all Carers and friends from Hartley Locums came into our lives, I’ve never before experienced such caring people, with so much compassion and respect. Thank you. I know Dad appreciated everything that you did. You are all very special people.